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Amazon Account Health

Seller Account Health Check-Up

Most sellers don't realize how bad their seller account health is until it's too late...

 

Learn more:

Evaluation

Expert Advice

Reporting

Or keep scrolling to see the whole process

⇣⇣⇣

Evaluation & Reporting

We look into your account history far deeper than you'll find on your Seller Central dashboard.

Your account will be assessed by one of our team members who worked for Amazon assessing accounts.

Your assessment will be done exactly how Amazon does it when looking for accounts to warn, suspend, block, or worse.

FBA warnings by type and count, bar graph
bar graph, warning and enforcement history

One of the most common complaints sellers have with Amazon when their account is suspended is:

"Why won't they just tell me in plain English what's wrong so I can fix it?!"

Our assessment process does exactly that. We'll not only explain what's going on with your account so you are aware, we'll also give expert advice on how to correct your issues.

More about our expert advice

⇣⇣⇣

Expert Advice

Identifying the risk

Our first course of action is to identify the areas of risk unique to your account. This can only be done by diving in deep into key areas of your account to uncover its true health.

Quantifying the risk

We determine the severity and quantity of risks - explained in plain English. This way if your account is on the verge of being suspended, at least you know it so you can take action.

Creating a remedy

Our expert team will create suggestions for how you can improve your business processes or product experiences to clean up issues and boost your account health.

Monitoring of Strategies

Nothing lasts forever, even the best account strategies. We'll keep an eye on your account to watch out for new issues as they arise. This allows us to diagnose issues while they're still young and create new strategies to get your account back in the green.

Preventative and Reactive Actions

Something that many Amazon sellers learn too late is that Amazon often makes decisions in a "guilty until proven innocent" way. By taking preventative actions we'll make it so your innocence is clear from the moment Seller Performance lays eyes on your account.

Checkout Options

Basic Checkup - $199

Save 15% monthly

    ✔ Evaluation by former Seller Performance Team
    ✔ Reporting of your performance metrics and high risk ASINs

PRO Checkup - $599

Save 15% monthly

    ✔ Basic Checkup PLUS:
    ✔ Expert advice

    • Identifying and quantifying the risk
    • Creating remedies & monitoring strategies
    • Preventative and reactive actions
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Our Reviews

“Lesley and her team were extremely proactive, professional, empathetic and understanding. They began to assess our seller account instantaneously. Lesley was not desperate to receive our instruction like many other consultants. She is well acquainted with all of the Amazon officialdom ”

GG
 

When you run a business and you're a one man show you will probably make mistakes that will cost you time and money. When my listing had been closed I tried to write my own appeals, after 3 fails and this message "Based on the information you provided, you may not sell these items on Amazon.com. We removed your listings for these items" I believe that nothing could be done, lucky I was to hear about Lesley and her team. She wrote me a nice and clean appeal, very professional and very fast. After I submitted the appeal they have reopened the product listing. Believe me, the fee they charge is nothing compared to the frustration, the time and money I have lost in the days my listing was closed. I highly recommended!

Dom
 

“Considering how complicated my situation was, Lesley was able to grasp every aspect of it and find a solution that worked perfectly. I really thought I didn’t have a chance, but it worked out great and we couldn’t be happier!”

Steve Ranna
 

At Amazon, the rules are always changing. Riverbend is our go-to resource to ensure our account is healthy and secure.

David Botton
 

Being suspended is scary. The calm, proactive help we received from Riverbend transformed a terrible experience into something positive.

Jennifer Orr
 
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