Account Management

“Lesley and her team were extremely proactive, professional, empathetic and understanding. They began to assess our seller account instantaneously. Lesley was not desperate to receive our instruction like many other consultants. She is well acquainted with all of the Amazon officialdom ”

When you run a business and you're a one man show you will probably make mistakes that will cost you time and money. When my listing had been closed I tried to write my own appeals, after 3 fails and this message "Based on the information you provided, you may not sell these items on Amazon.com. We removed your listings for these items" I believe that nothing could be done, lucky I was to hear about Lesley and her team. She wrote me a nice and clean appeal, very professional and very fast. After I submitted the appeal they have reopened the product listing. Believe me, the fee they charge is nothing compared to the frustration, the time and money I have lost in the days my listing was closed. I highly recommended!

“Considering how complicated my situation was, Lesley was able to grasp every aspect of it and find a solution that worked perfectly. I really thought I didn’t have a chance, but it worked out great and we couldn’t be happier!”

At Amazon, the rules are always changing. Riverbend is our go-to resource to ensure our account is healthy and secure.

Being suspended is scary. The calm, proactive help we received from Riverbend transformed a terrible experience into something positive.