“You are a counterfeiter.” Do you assume your Amazon seller account would never be labeled as fencing counterfeit goods? Think again. Amazon is on a mission: detect and shut down counterfeiters. Unfortunately, many sellers are engaging in a behavior that can get them branded a counterfeiter and permanently banned from the platform – even if they … [Read more...]
Fake ungating invoices are the new fast track to losing an Amazon account
Yes, Amazon can permanently hold sellers’ funds
Sellers beware. Amazon has begun holding funds for a growing number of sellers. Even more frightening, the path to recovering that money is long, difficult and expensive.We’ve seen all manner of reasons that sellers’ funds are being permanently attached:Violations of terms of service, such as selling prohibited products. Particularly … [Read more...]
Follow the rules
Being honest has become one of the most critical values for Amazon sellers. Why? Because Amazon is increasingly cracking down on sellers who fib, manipulate or otherwise break the rules. Here are some recent examples:Amazon has begun wielding the big stick of “Code of Conduct” violations to immediately block seller … [Read more...]
Big dogs & IP issues
Amazon allows big dog retailers to break rules, hurt small 3P sellers Not all players on the Amazon platform are treated equally. And the larger the company, the more likely Amazon will allow them to break the rules and hurt small sellers.For a while now, manufacturers, retailers and large distributors – as well as rogue third-party sellers – … [Read more...]
A simplified SMART plan can help your business in 2018
We are one week into 2018. Do you know where your business plan is? A traditional plan may be just too daunting for most Amazon and online sellers. And let’s face it – a lot of business plan formats are just …. long. They are lengthy, detailed, and full of information that’s not necessary unless you are applying for a business loan or trying to … [Read more...]
Amazon is refusing to release funds for some suspended sellers!
Amazon permanently holding funds for some suspended sellers Amazon appears to have made a recent policy change, where it will permanently attached the funds of some suspended sellers.This has happened in the past in cases of counterfeit or fraud. But now, Amazon is going after sellers who it deems have engaged in a pattern of repeatedly … [Read more...]
Amazon emergency: I can’t log in to my account!
For Amazon sellers, it’s a nightmare scenario. They try to log in to their seller account, but just can’t. The error might say something like, “You don’t have permission to access this account,” or worse, “This email address is not associated with an Amazon seller account.”What’s a seller to do?First and most importantly, take these steps … [Read more...]
Seller account issues on Amazon? Honesty is the best policy.
When Amazon sellers have challenges with their accounts, it’s tempting to tell Amazon what you think they want to hear. Unfortunately, this can mean fake invoices, doctored documents and false statements.This short-term solution can destroy your account. If Amazon detects falsified invoices or documentation, they will suspend you – and it can … [Read more...]
Your super old suspended Amazon account can be reinstated
Can your very old account AMZ account suspension be lifted? Yes! How old is too old? When it comes to suspended Amazon seller accounts, quality is definitely more important than the number of years passed.Recently, we got a client’s account reinstated 6 years after his suspension. Surprisingly, it took just one letter to Seller Performance, … [Read more...]
Rescue your Brand from the Ravages of Amazon’s Vendor Program
By Lesley Hensell Is being an Amazon Vendor killing your profit margins? We are hearing a growing refrain in the Amazon marketplace. An increasing number of vendors are approaching us with the complaint that their relationship with Amazon has turned into a one-sided affair.These vendors – whether working via the Vendor Central or … [Read more...]