As predicted, the California legislation will not make Seller Performance any friendlier
By: Lesley HensellThis summer, optimistic Amazon sellers believed there was change in the air. Amazon made changes to its Business Solutions Agreement (see our previous blog post), and the … [Read more...]
Sellers cannot turn off repackaging, but should turn off new “refurbishment” setting ASAP
By: Lesley HensellAmazon has recently (and quietly) eliminated third-party sellers’ ability to turn off the horrific “repackaging” settings for FBA returns. This means, Amazon’s repackaging service … [Read more...]
Just because the Amazon Selling Coach recommends items to sell, doesn’t mean they are safe to list
By: Lesley HensellLeon sells on Amazon in the Sports & Outdoors category. He hawks everything from outdoor lighting to basketballs to … [Read more...]
Commingling inventory is risky strategy may save some change, but it threatens your account and increases returns
By: Lesley HensellAmazon FBA sellers should not be commingling inventory. It’s rare that I make a … [Read more...]
No matter who tells you to “spiff up” those invoices, just say NO to forged documents.
By Lesley HensellAs happens all-too-often at Riverbend, recently I was assigned a ticket for a new client who was suspended for forged documents.
During our call to discuss his account, he assured me that he had done nothing … [Read more...]
The updated Business Solutions Agreement may signal minor operational changes like a "grace period", but Risk Management still prevails.
By Lesley HensellThis week, Amazon announced changes to the Amazon Services Business Solutions Agreement. This is essentially the “terms of service” under which … [Read more...]
Sellers are no stranger to Amazon shipping challenges.
By Lesley HensellBut lately, some new hassles are rearing their ugly heads. One of these seems to be a technical error, while the other may signal long-term policy changes for Amazon shipping. UPS covering FBA inbound shipment … [Read more...]
By Lesley Hensell Babies R Us advertises a bouncer on Black Friday for a mere $29. On Amazon, it’s selling for $98. It’s an amazing flip. Your local store is out of inventory, but there is plenty available on the Babies R Us web site. Just create an Amazon MFN listing, and have Babies R Us send the product to your buyer, … [Read more...]
By Lesley Hensell Do you sell items with expiration dates via FBA? If your answer is yes, chances are you're breaking the rules, and putting your ASINs – and maybe your account – in jeopardy. Darlene loved to sell limited-edition potato chips with unusual flavors. But it was her third account suspension. … [Read more...]