Cheap or free inventory is tempting, but carries significant risk It seemed like the ideal way to get started selling on Amazon – flipping deeply discounted or free products purchased right on Amazon itself! But this tempting method of sourcing can lead to disaster. “I went to those deal sites online,” my client said during our intake call … [Read more...]
Should new Amazon Sellers flip products from deal sites?
Forged Documents: The Fast-Track to a Permanent Block of Your Amazon Seller Account
No matter who tells you to “spiff up” those invoices, just say no. As happens all-too-often at Riverbend, recently I was assigned a ticket for a new client who was suspended for forging documents. During our call to discuss his account, he assured me that he had done nothing wrong. “Did you ever edit an invoice?” I asked. “Well, yes, but it … [Read more...]
No, Virginia, there isn’t a 30-day “grace period” before Amazon seller account suspension.
By Lesley Hensell July 17, 2019 The updated Business Solutions Agreement may signal minor operational changes, but Risk management still prevails. This week, Amazon announced changes to the Amazon Services Business Solutions Agreement. This is essentially the “terms of service” under which third-party sellers operate. Almost immediately, many … [Read more...]
The False Promises of the Toothless “California Sellers Bill”
If you were looking for a legislative rebuke of Seller Performance …. keep looking. The Amazon Seller Community rejoiced this week when a California state senate committee approved a bill designed to give more power to third-party sellers. Celebratory Facebook posts and blogs shouted that Amazon would finally be forced to treat sellers … [Read more...]
Amazon Infringement: Design Patents, Retractions, and more
Sorry sellers, retractions aren’t enough Amazon wants invoices to disprove design patent infringement, blocks accounts with retracted IP claims Infringement claims on Amazon have grown increasingly frustrating over the past year. This has reached a deafening crescendo over the last few weeks, with our clients being victimized by nonsensical … [Read more...]
Your super old suspended Amazon account can be reinstated
Can your very old account AMZ account suspension be lifted? Yes! How old is too old? When it comes to suspended Amazon seller accounts, quality is definitely more important than the number of years passed. Recently, we got a client’s account reinstated 6 years after his suspension. Surprisingly, it took just one letter to Seller Performance, … [Read more...]
Account health starts with product quality
By Lesley Hensell So you found the perfect product. Sales rank is stellar. The price is right. The listing has limited competition. What could go wrong? I’ve got two words for you: product quality. In years past, Amazon assigned the blame for many product quality problems to manufacturers. Sellers just had to be sure they sold new goods in … [Read more...]