How many millions does Amazon owe to its 1P vendors, and why won’t they pay out?
By: Lesley Hensell
For years, I’ve heard horror stories from Amazon third-party sellers about inventory lost, damaged or destroyed by Amazon fulfillment centers (FCs). But just when I thought these tales couldn’t get any worse, we started … [Read more...]
Amazon sellers should take precautions to protect themselves from the penalties of overweight boxes
By: Lesley Hensell
Amazon FBA must have its scales out of balance. Over the last few weeks, a growing number of Amazon sellers are receiving warnings for sending allegedly overweight boxes to the FBA fulfillment … [Read more...]
As predicted, the California legislation will not make Seller Performance any friendlier
By: Lesley Hensell
This summer, optimistic Amazon sellers believed there was change in the air. Amazon made changes to its Business Solutions Agreement (see our previous blog post), and the … [Read more...]
The ultimate Amazon Seller Performance expert and insider, Cathy Ceely worked at Amazon for two decades
By Lesley Hensell
Amazon sellers now have the ultimate insider, Cathy Ceely, to help with account suspensions and other pressing account problems. After almost 20 years with Amazon Seller Performance and Strategic Account … [Read more...]
Flipping products such as cheap or free inventory is tempting, but carries significant risk
By Lesley Hensell
It seemed like the ideal way to get started selling on Amazon – flipping deeply discounted or free products purchased right on Amazon itself! But this tempting method of sourcing … [Read more...]
The updated Business Solutions Agreement may signal minor operational changes like a "grace period", but Risk Management still prevails.
By Lesley Hensell
This week, Amazon announced changes to the Amazon Services Business Solutions Agreement. This is essentially the “terms of service” under which … [Read more...]
If you were looking for a legislative rebuke of Seller Performance…keep looking.
By Lesley Hensell
The Amazon Seller Community rejoiced this week when a California state senate committee approved a bill designed to give more power to third-party sellers. Also known as the "California Sellers Bill." Celebratory Facebook posts and … [Read more...]
Amazon wants invoices to disprove design patent infringement, blocks accounts with retracted IP claims
Infringement claims on Amazon have grown increasingly frustrating over the past year. This has reached a deafening crescendo over the last few weeks, with our clients being victimized by … [Read more...]
Can your very old suspended Amazon account be reinstated? Yes!
By: Lesley Hensell
How old is too old? When it comes to suspended Amazon seller accounts, quality is definitely more important than the number of years passed.
Recently, we got a client’s account reinstated 6 years after his suspension. Surprisingly, it took just … [Read more...]
