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Reimbursement Service

Did you know Amazon owes you money?

If you've been selling on Amazon for at least a month we are certain we can find money owed to you by Amazon.

Learn more

⇣⇣⇣

Immediately Get Funds From Up To 18 Months Ago

line chart, monthly reimbursements

As soon as you sign up for our reimbursement plan we dive deep into your account's history to find things that Amazon (and you) missed over the last 18 months.

We get straight to work planning out the best reimbursement strategy possible. Because we only get paid a % of what you get back, we have an incentive to find every last penny available -- and we will!

Monthly Reporting

We provide detailed monthly reports covering exactly what we've accomplished.

Our reports are quick and easy to read -- keeping you in touch with your account without having to dig through the data yourself.

bright blue bar graph

We are 100% compliant with Amazon Terms of Service

✔ Manual case creation and submission: We don't automate any part of the reimbursement process. Automating case creations or submissions is one of the best ways to get your account suspended or even permanently banned from Amazon.

✔ Give Amazon enough time to issue refunds without a claim: When claims are made they're reviewed manually by Amazon. They don't like it when you're opening a bunch of cases, especially if you haven't given them time to issue the refund.

✔ Custom case creation: We don't just submit a template claim. We review the details of your situation and create a custom case based on the details we find. This means each and every case that gets filed will follow Amazon's protocol for that claim type.

Get More Info & A Free Quote






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    Our Reviews

    “Lesley and her team were extremely proactive, professional, empathetic and understanding. They began to assess our seller account instantaneously. Lesley was not desperate to receive our instruction like many other consultants. She is well acquainted with all of the Amazon officialdom ”

    GG
     

    When you run a business and you're a one man show you will probably make mistakes that will cost you time and money. When my listing had been closed I tried to write my own appeals, after 3 fails and this message "Based on the information you provided, you may not sell these items on Amazon.com. We removed your listings for these items" I believe that nothing could be done, lucky I was to hear about Lesley and her team. She wrote me a nice and clean appeal, very professional and very fast. After I submitted the appeal they have reopened the product listing. Believe me, the fee they charge is nothing compared to the frustration, the time and money I have lost in the days my listing was closed. I highly recommended!

    Dom
     

    “Considering how complicated my situation was, Lesley was able to grasp every aspect of it and find a solution that worked perfectly. I really thought I didn’t have a chance, but it worked out great and we couldn’t be happier!”

    Steve Ranna
     

    At Amazon, the rules are always changing. Riverbend is our go-to resource to ensure our account is healthy and secure.

    David Botton
     

    Being suspended is scary. The calm, proactive help we received from Riverbend transformed a terrible experience into something positive.

    Jennifer Orr
     
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