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Best practices for sending and receiving international payments safely

July 8, 2020 Leave a Comment

Guest Contributor, Payoneer

Over the last decade, the digital payments landscape has undergone a significant structural shift and has continued to grow with popularity worldwide. Whether you’re paying for a received product from a global vendor, or transferring payroll to a remote employee, it’s important to know how to protect yourself when sending and receiving overseas payments. Here are some of the best practices for sending and receiving international payments safely.

Online payment platforms can help you make this process even easier. However, regardless of the convenience, moving funds digitally can be an easy way for criminals to steal your information so it’s crucial to know how to handle these payments beforehand.Digital payments made safe

Here you’ll discover some best practices to send and receive international payments safely.

  1. Lock Your Device
    Whether you’re using a desktop computer or mobile device, do make sure that it’s completely secure. Update the device’s operating system and any software or applications that you will be using to transfer the payment. Double check that your anti-virus program is up to date and running correctly and make sure you’re not being targeted by financial malware that could possibly steal your personal information. Furthermore, never use public computers or shared devices when transferring funds.
  2. Always Check Payment Details
    Even if you trust the individual or business that you are sending a payment to or receiving a payment from, it’s critical to verify all the information, including full name, account numbers, email address, phone numbers, etc. Do note that once a transfer has been made, it can’t be undone. Reviewing transaction details is also crucial for receiving payments – a bogus sender can use your personal information to steal your information.
  3. Create Strong Passwords
    The best passwords can help thwart any type of attack so the stronger it is, the less likely that a scammer will be able to hack your account. We don’t suggest using your birthday, address, name or other easily obtainable personal information. Instead, use a mixture of characters including numbers, different letter cases, and symbols. Multi-factor authentication (MFA) can also help protect you from scams by letting you know right away if someone is trying to access your account.
Summary

With today’s advanced technology, fraudsters are getting better at convincing victims that they are legit, so it’s important to remain alert. These vulnerabilities attest to how important it is to use a payment provider that is trustworthy and secure. For efficient, safe and secure cross-border payments, open an account at Payoneer.com today. See below for more about sending and receiving international payments safely.

 

MORE ABOUT PAYONEER’S SERVICES:
Send and Receive International Payments Safely with Payoneer

Payoneer’s cross-border and all-in-one payments solution enables businesses, freelancers and sellers worldwide to pay and get paid globally as easily as they do locally. The security of customers’ payments is Payoneer’s number one priority, and so you can trust that your funds are safe when working with us and continuously communicate with our customers in order to quickly detect suspicious activity. Payoneer offers a variety of safety methods that keep bots and hackers from reaching a user’s account.

  • 2-step verification* – This helps ensure that no malicious actors are able to hack your account.
  • Bot-locating software – Tracks bot activity on our website according to typing speeds and mouse movements.
  • Duplicate-site tracking – Tracks duplicate sites when attackers try to fool users into visiting the fraudulent site and entering their login details.
  • Proactive user–account searches – Multiple cyber-intelligence services are used to proactively search both the clear and dark web for compromised customer account details, meaning if a user’s login information is found, the user is immediately notified, and their password is changed.
  • *Currently, 2-step verification is available in Europe and certain other countries and is expected to be fully rolled out in the coming months.

Send International Payments with Payoneer Make a Payment – Need to pay a remote team member, supplier or contractor? Payoneer’s Make a Payment Service enables you to pay them using your Payoneer balance, whether they have a Payoneer account or not. If your client is a Payoneer user, it’s completely free! If not, you can simply pay them via bank transfer. Make a Payment allows you to send payments to more than 200 countries! Pay your Remote Contractors – Send individual payments to your contractors* for one-time projects or schedule automatic, monthly payments for ongoing work. You choose what works for your business. Send payments via credit card, bank transfer, or ACH bank debit.

*Currently this service is only supported for businesses located in the United States (subject to eligibility). We are working on supporting businesses located in Canada, UK, Europe, and Australia.

Receive International Payments with Payoneer Receiving Accounts – Payoneer’s receiving accounts enables you to receive local bank transfers from companies and top marketplaces in the US, UK, EU, Japan, Canada, Australia and Mexico, all directly to your Payoneer account. Your receiving account acts just like a local bank account, so you’re essentially receiving an international payment via a domestic wire transfer. Just provide the details of your accounts to your clients and then they can easily send you a payment as if they were around the corner.

Request a Payment – The Request a Payment service makes it simple for you to send your client a bill directly from the Payoneer platform. Invoice your client a payment request and they can pay you directly online within minutes using the payment method of their choice. Have your client choose from several ways to pay you, either via local bank transfer, credit card or ACH bank debit.

It’s that simple! Marketplaces & Networks – Get paid from companies and marketplaces like Upwork, Airbnb, Amazon and more, as well as from thousands of Payoneer partners, directly to your Payoneer account. Simply choose Payoneer as your preferred payment provider, receive funds from an endless number of companies and withdraw to your local bank account or at ATMs worldwide.

Once you’ve received payments from abroad, Payoneer allows you to easily access your funds via the following methods:

  • Payoneer Prepaid Mastercard® – With our Prepaid Mastercard®, you can use your card anywhere Mastercard® is accepted, including online and in stores or withdraw at ATMs worldwide.
  • Withdraw to Bank – You can withdraw your funds from your Payoneer account to your local bank account in local currency.

Riverbend Consulting would like to thank Payoneer for contributing this article to our blog.

Filed Under: Amazon, Amazon seller, Funds, Global, Inventory Sourcing, Supply Chain, USA Tagged With: Amazon, Amazon seller, Bank, Digital funds, Diversify, Funds, Global, Payments, Safety, Supply Chain, Tools

Amazon sellers: Do this ONE simple thing before you update the credit card in your seller account

August 19, 2019 Leave a Comment

Don’t update credit card and banking details in Amazon unless you contact AMZ first

By: Lesley Hensell

The change seemed so harmless and simple. Patti recently switched banks for her business account to get a better deal. But when she went to update the credit card and banking details in her Amazon seller account, it was suspended almost instantly.

“I was stunned,” she said on our recent phone call. “There was no fraud. This account has a long history, and our company name is on the new bank account. Why would Amazon suspend our seller account instead of sending us an email or calling us?”

Examples:

Unfortunately, this scenario plays out in the Amazon seller community almost every day:

  1. A seller changes the company details in their account – bank account, credit card, address, corporate entity name, etc.
  2. The account is suspended.
  3. The seller spends days, weeks or even months convincing Amazon that they are who they say they are, and they were not doing anything wrong. In reality, they simply updated the credit card and banking details in Amazon.

Why does this happen?

While we can’t read Amazon’s mind, we can make some highly educated guesses:

  • The change could kick off a fraud review at Amazon. They must continually watch for theft, money-laundering and a host of other financial sins.
  • Amazon is beholden to federal rules around the Office of Foreign Assets Control. For that reason they require extra scrutiny.
  • Amazon cares about risk management. And this is a risk. Period.

What’s a seller to do?

It’s pretty simple:

  1. Before you make any changes, send an email to seller-performance@amazon.com
  2. Make them aware of what changes you are making to your account information – and, of course, why.
  3. Wait for a reply email. It should either ask for more details,  or more likely it will say something like, “Thank you for complying with our policies.”
  4. Then you are safe to make the changes in your account.

Finally, if you are suspended for making these changes in your account, it can be challenging to be re-opened. We have used many successful strategies that include sending supporting corporate documents and escalating to key executives. If you have questions or need help, contact Riverbend Consulting today. Contact us.

Lesley is Partner at Riverbend Consulting, she offers practical know-how to improve retail performance. Lesley’s  experience with Amazon compliance gets accounts back up fast.

Filed Under: Account Health, Amazon, Gating, General Tagged With: Account Changes, Amazon, Amazon reinstatement, Amazon seller, Bank, Change, Credit card, Suspension, Update

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