Our standard appeal follows our proprietary 5 Step Appeal Process. It's designed to get your account back the first time -- and we don't just give up if you don't get it back the first try.
Appeal letter delivery: Under 3 business days
Our Expedited Appeal follows the same 5 Step Appeal Process as the Standard Appeal -- but your appeal letter will be ready much faster, making this a great option for sellers with large sales volumes.
Appeal letter delivery: Under 24 hours (weekends included)
Call for our fastest emergency appeal:
Suspension types we've successfully appealed:
✔ Inauthentic claims
✔ Counterfeit claims
✔ Used sold as new
✔ IP counterfeit infringement
✔ Trademark infringement
✔ Copyright infringement
✔ Late shipment rate
✔ Order defect rate
✔ Linked accounts
✔ Safety complaints
✔ Forged and manipulated documents
✔ Review manipulation
WE CARE ABOUT THIRD-PARTY SELLERS.
Your business is unique and made up of real people. Their jobs may depend on your Amazon seller account. You’ve invested capital in inventory and branding. Riverbend gets it, and we will work alongside you to solve your problems with Amazon.
WE KNOW AMAZON.
We have built an experienced team and invested in cutting-edge technology. Our team includes long-time third-party sellers and a former Amazon seller performance manager. Together, the Riverbend team has worked with more than 750 third-party sellers on a wide range of issues. We get it done.
WE TALK TO YOU.
When your account is suspended, there is nothing more frustrating than a lack of communication. Our consultants take your business seriously. We answer the phone, return your calls, and respond to your emails in a timely manner.
WE UNDERSTAND YOUR NEED FOR SPEED.
You don’t have time to waste. Riverbend understands why you need a rapid response – for the first appeal and any subsequent letters to Amazon.
WE WANT TO EARN YOUR TRUST.
We hope every suspension client develops into long-term relationship with Riverbend. After your account is live again, we can offer a wide range of services to increase your revenue and profitability. We will only earn that business if your reinstatement experience is excellent.
Your reinstatement is urgent
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For immediate help call toll free (877) 289-1017