Many brands are clueless about the damage they do with IP complaints and fake claims
By: Lesley Hensell
The number of account suspensions for alleged intellectual property (IP) violations on Amazon continues to skyrocket. There are several reasons this is so. But perhaps one of the most disturbing of these is a complete lack of … [Read more...]
High-volume sales and a large catalog don’t protect your Amazon account
As we head into peak season, it’s easy for large third-party Amazon sellers to be over-confident about their position with Amazon. Many assume that their high revenue, large order volume or wide selection of offers protects them from enforcement actions by Amazon … [Read more...]
Don’t believe the Amazon boosters who say only “bad guys” are deactivated
By: Lesley Hensell
While cruising seller groups on Facebook, I saw a disturbing comment from a “guru.” It followed a news article about seller account suspensions from the Amazon platform.
This highly respected businessman said that Amazon suspends … [Read more...]
How many millions does Amazon owe to its 1P vendors, and why won’t they pay out?
By: Lesley Hensell
For years, I’ve heard horror stories from Amazon third-party sellers about inventory lost, damaged or destroyed by Amazon fulfillment centers (FCs). But just when I thought these tales couldn’t get any worse, we started … [Read more...]
Amazon sellers should take precautions to protect themselves from the penalties of overweight boxes
By: Lesley Hensell
Amazon FBA must have its scales out of balance. Over the last few weeks, a growing number of Amazon sellers are receiving warnings for sending allegedly overweight boxes to the FBA fulfillment … [Read more...]
As predicted, the California legislation will not make Seller Performance any friendlier
By: Lesley Hensell
This summer, optimistic Amazon sellers believed there was change in the air. Amazon made changes to its Business Solutions Agreement (see our previous blog post), and the … [Read more...]
Sellers cannot turn off repackaging, but should turn off new “refurbishment” setting ASAP
By: Lesley Hensell
Amazon has recently (and quietly) eliminated third-party sellers’ ability to turn off the horrific “repackaging” settings for FBA returns. This means, Amazon’s repackaging service … [Read more...]
The ultimate Amazon Seller Performance expert and insider, Cathy Ceely worked at Amazon for two decades
By Lesley Hensell
Amazon sellers now have the ultimate insider, Cathy Ceely, to help with account suspensions and other pressing account problems. After almost 20 years with Amazon Seller Performance and Strategic Account … [Read more...]
