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Wrestling with intellectual property violations on Amazon

February 9, 2020 Leave a Comment

Why did you receive this intellectual property violation? What do you do now?

By: Kayleigh Cockerill

No Amazon seller is safe, even those who sell private-label goods. Intellectual property violations can pop up for just about any listing. You might be thinking, “Amazon is a platform for reselling; how am I violating … [Read more...]

Amazon’s refurbishment services: A recipe for disaster

February 9, 2020 Leave a Comment

Sellers should turn off Amazon's refurbishment services option ASAP to prevent their sending out adulterated inventory

By: Lesley Hensell Imagine that you sold a gorgeous designer sweater on Amazon via FBA. Your buyer wore it, spilled wine on it, let their dog take a nap on it, and returned it. You likely expect an industrious Amazon … [Read more...]

Huge ABH Pharma recall snafu leads Amazon to take down wrong supplement ASINs

February 7, 2020 Leave a Comment

PL sellers who once used ABH Pharma to manufacture their items see whole catalog deactivated

By: Lesley Hensell

A massive pharma recall in the supplements category has essentially put many Amazon third-party sellers out of business – even though their products should never have been subject to the recall. ABH Pharma is a … [Read more...]

How to get reimbursed when Amazon loses inbound FBA boxes

January 22, 2020 Leave a Comment

Box-level details to the rescue!

By: Lesley Hensell

Every Amazon FBA seller has been there. You ship several boxes of product to the fulfillment center (FC), and Amazon comes up short after receiving the contents. It has happened again, Amazon loses inbound FBA boxes. Especially frustrating is an increasing tendency for the … [Read more...]

The other side of IP complaints against Amazon sellers

October 28, 2019 Leave a Comment

Many brands are clueless about the damage they do with IP complaints and fake claims

By: Lesley Hensell

The number of account suspensions for alleged intellectual property (IP) violations on Amazon continues to skyrocket. There are several reasons this is so. But perhaps one of the most disturbing of these is a complete lack of … [Read more...]

What does Amazon really think about third-party sellers?

October 2, 2019 Leave a Comment

High-volume sales and a large catalog don’t protect your Amazon account

As we head into peak season, it’s easy for large third-party Amazon sellers to be over-confident about their position with Amazon. Many assume that their high revenue, large order volume or wide selection of offers protects them from enforcement actions by Amazon … [Read more...]

Who gets suspended from Amazon, anyway?

October 2, 2019 2 Comments

Don’t believe the Amazon boosters who say only “bad guys” are deactivated

By: Lesley Hensell

While cruising seller groups on Facebook, I saw a disturbing comment from a “guru.” It followed a news article about seller account suspensions from the Amazon platform. This highly respected businessman said that Amazon suspends … [Read more...]

Vendors are getting ripped off by Amazon at the warehouse level

October 1, 2019 Leave a Comment

How many millions does Amazon owe to its 1P vendors, and why won’t they pay out?

By: Lesley Hensell

For years, I’ve heard horror stories from Amazon third-party sellers about inventory lost, damaged or destroyed by Amazon fulfillment centers (FCs). But just when I thought these tales couldn’t get any worse, we started … [Read more...]

Amazon FBA mistakenly flagging incoming boxes as “overweight”

September 19, 2019 Leave a Comment

Amazon sellers should take precautions to protect themselves from the penalties of overweight boxes

By: Lesley Hensell

Amazon FBA must have its scales out of balance. Over the last few weeks, a growing number of Amazon sellers are receiving warnings for sending allegedly overweight boxes to the FBA fulfillment … [Read more...]

California legislation de-fanged, gives no relief to Amazon sellers

September 17, 2019 Leave a Comment

As predicted, the California legislation will not make Seller Performance any friendlier

By: Lesley Hensell

This summer, optimistic Amazon sellers believed there was change in the air. Amazon made changes to its Business Solutions Agreement (see our previous blog post), and the … [Read more...]

Our Blog

Wrestling with intellectual property violations on Amazon

Why did you receive this intellectual property violation? What do you do now?

By: Kayleigh Cockerill

Amazon’s refurbishment services: A recipe for disaster

Sellers should turn off Amazon's refurbishment services option ASAP to prevent their sending out adulterated inventory

Huge ABH Pharma recall snafu leads Amazon to take down wrong supplement ASINs

By: Lesley Hensell

How to get reimbursed when Amazon loses inbound FBA boxes

Box-level details to the rescue!

By: Lesley Hensell

The other side of IP complaints against Amazon sellers

Many brands are clueless about the damage they do with IP complaints and fake claims

By: Lesley Hensell

What does Amazon really think about third-party sellers?

High-volume sales and a large catalog don’t protect your Amazon account

Who gets suspended from Amazon, anyway?

Don’t believe the Amazon boosters who say only “bad guys” are deactivated

By: Lesley Hensell

Vendors are getting ripped off by Amazon at the warehouse level

How many millions does Amazon owe to its 1P vendors, and why won’t they pay out?

By: Lesley Hensell

Amazon FBA mistakenly flagging incoming boxes as “overweight”

Amazon sellers should take precautions to protect themselves from the penalties of overweight boxes

By: Lesley Hensell

California legislation de-fanged, gives no relief to Amazon sellers

As predicted, the California legislation will not make Seller Performance any friendlier

By: Lesley Hensell

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