No matter who tells you to “spiff up” those invoices, just say NO to forged documents.
By Lesley HensellAs happens all-too-often at Riverbend, recently I was assigned a ticket for a new client who was suspended for forged documents.
During our call to discuss his account, he assured me that he had done nothing … [Read more...]
“You are an Amazon counterfeiter.”
By Lesley HensellDo you assume your Amazon seller account would never be labeled as fencing counterfeit goods? Think again. You could be labeled an Amazon counterfeiter. Seems like … [Read more...]
This may sound like a good idea. But allowing software to file cases for automatic reimbursements can take down your Amazon seller account.
By Lesley HensellAmazon’s FBA Service and automatic reimbursements can be a life-saver for … [Read more...]
By Lesley Hensell
Whether you’re manually providing rebates via PayPal or using a rebate service, Amazon has the technology to find what you’re doing – and deactivate your account.When private-label sellers launch new products, they look for any way to get an edge. For many years, rebates have … [Read more...]
The updated Business Solutions Agreement may signal minor operational changes like a "grace period", but Risk Management still prevails.
By Lesley HensellThis week, Amazon announced changes to the Amazon Services Business Solutions Agreement. This is essentially the “terms of service” under which … [Read more...]
If you were looking for a legislative rebuke of Seller Performance…keep looking.
By Lesley HensellThe Amazon Seller Community rejoiced this week when a California state senate committee approved a bill designed to give more power to third-party sellers. Also known as the "California Sellers Bill." Celebratory Facebook posts and … [Read more...]
Sorry sellers, retractions aren’t enough
Amazon wants invoices to disprove design patent infringement, blocks accounts with retracted IP claimsInfringement claims on Amazon have grown increasingly frustrating over the past year. This has reached a deafening crescendo over the last few weeks, with our clients being victimized by … [Read more...]
Sellers are no stranger to Amazon shipping challenges.
By Lesley HensellBut lately, some new hassles are rearing their ugly heads. One of these seems to be a technical error, while the other may signal long-term policy changes for Amazon shipping. UPS covering FBA inbound shipment … [Read more...]
If you have been selling on Amazon using FBA, Amazon owes you money! Click Here to View Demo Video You are most likely entitled to an Amazon reimbursement if you've been selling products utilizing FBA. FBA (Fulfillment by Amazon) is an essential component for a majority of Amazon sellers. FBA allows the seller to store inventory in Amazon’s … [Read more...]