Vendors are getting ripped off by Amazon at the warehouse level
Should new Amazon Sellers be flipping products from deal sites?
Flipping products such as cheap or free inventory is tempting, but carries significant risk
By Lesley Hensell
It seemed like the ideal way to get started selling on Amazon – flipping deeply discounted or free products purchased right on Amazon itself! But this tempting method of sourcing … [Read more...]Forged Documents: Fast-Track to a Permanent Block of Your Amazon Seller Account
No matter who tells you to “spiff up” those invoices, just say NO to forged documents.
By Lesley Hensell
As happens all-too-often at Riverbend, recently I was assigned a ticket for a new client who was suspended for forged documents.During our call to discuss his account, he assured me that he had done nothing … [Read more...]
No, Virginia, there isn’t a 30-day grace period before Amazon suspension.
The updated Business Solutions Agreement may signal minor operational changes like a "grace period", but Risk Management still prevails.
By Lesley Hensell
This week, Amazon announced changes to the Amazon Services Business Solutions Agreement. This is essentially the “terms of service” under which … [Read more...]The False Promises of the Toothless “California Sellers Bill”
If you were looking for a legislative rebuke of Seller Performance…keep looking.
By Lesley Hensell
The Amazon Seller Community rejoiced this week when a California state senate committee approved a bill designed to give more power to third-party sellers. Also known as the "California Sellers Bill." Celebratory Facebook posts and … [Read more...]Amazon Infringement: Design Patents, Retractions, and more
Sorry sellers, retractions aren’t enough
Amazon wants invoices to disprove design patent infringement, blocks accounts with retracted IP claims
Infringement claims on Amazon have grown increasingly frustrating over the past year. This has reached a deafening crescendo over the last few weeks, with our clients being victimized by … [Read more...]Rescue your Brand from the Ravages of Amazon’s Vendor Program
By Lesley Hensell